Delivery and Returns

Delivery

Your order is sent by CTT (Portuguese Post – www.ctt.pt) and depends on the country of destination:

Portugal: up to 48h, single cost of 4.00 euros
Europe (UE): 3 to 4 days, single cost of 6.00 euros
Other countries: 6 to 7 days, variable cost

Shipping may be postponed in the event of a stock break. In this situation, you will be notified by email, upon verification of this situation, and when the order is complete and ready to ship.

Shipping costs include preparation, packaging and postal costs.

For orders over € 50.00, shipping is free.

Orders sent outside Portugal may be casually retained in your country’s customs office. This can occur unpredictably. Any cost associated with fees charged by the customs services of your country, can not be imputed to Ondy Seven.

Returns

If you wish to return the order, you can do so within a maximum of 14 days, and you should contact us accordingly. The purchased items can not be used and should return the packaging of the items intact.

See the Terms and Conditions of Use for detailed information